If you’re using the Taboola Pixel app on your store, ABConvert may be unable to collect Add to Cart events.
What’s happening
When the Taboola Pixel app is active, it interferes with scripts access browser’s local storage. This affects our ability to track Add to Cart events reliably while other events remain unaffected.
What we’re doing
We’ve already reached out to Taboola’s team and are working with them to resolve the issue.
What you can do
If Add to Cart tracking is essential for your test:
You can temporarily disable the Taboola Pixel app to restore full tracking functionality.
Or wait for an update, we’ll share progress as soon as we hear back from Taboola.