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Can I redirect visitors to other domains?

Can I use URL redirect tests to send traffic to a different domain?

Kelly at ABConvert avatar
Written by Kelly at ABConvert
Updated this week

This article explains whether you can use URL redirect tests in ABConvert to send visitors to another domain. You will also learn how to structure redirects correctly so your test data stays accurate.

When to use this

Use this guide if you want to:

  • Understand why external domain redirects are not supported

  • Avoid setup errors when creating a URL redirect test

  • Test regional or localized pages using subfolders

  • Confirm whether subdomains work in redirect tests

Why external domain redirects are NOT supported

You CANNOT redirect visitors to another domain using ABConvert URL redirect tests.

ABConvert is designed to work only inside your Shopify store domain. Because:

  • We cannot track sessions, conversions, or revenue on external domains

  • Redirects must stay within the same Shopify domain

  • Only relative paths are supported in test setup

How URL redirect tests work

When you create a URL redirect test, ABConvert always builds the final destination like this:

your-shopify-domain.com + relative path

Example

If your store domain is:

https://mystore.shopify.com

And your redirect path is:

/collections/all

Visitors will be redirected to:

https://mystore.shopify.com/collections/all

Entering a full external URL like https://another-domain.com will not work.

Subdomains vs subfolders

Subdomains do not work

Redirecting to a subdomain is not supported because it counts as a different domain.

Example (not supported):

  • Original: mystore.shopify.com

  • Target: mystore.uk.shopify.com

This setup cannot be tracked and will fail validation.

Testing using subfolders (supported)

If you want to test region-specific or localized content, subfolders are the correct approach.

Subfolders stay on the same Shopify domain, which allows ABConvert to:

  • Track visitors correctly

  • Attribute conversions accurately

  • Keep test results reliable

Example

  • Original: mystore.shopify.com

  • Variant: mystore.shopify.com/uk/

FAQ

Can I redirect traffic to another Shopify store?

No. Redirects must stay within the same Shopify domain.

Can I test country-specific stores using subdomains?

No. Subdomains are treated as external domains and are not supported.

What is the best way to test regional storefronts?

Use subfolders like /uk/ or /eu/ instead of subdomains.

Why does ABConvert restrict redirects to one domain?

This ensures accurate tracking of visitors, conversions, and revenue.

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