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Test Checkout Experiences with Checkout UI Testing

A/B test your checkout page with custom banners, trust badges, and interactive elements to optimize conversion rates.

Leo avatar
Written by Leo
Updated over 2 weeks ago

Test checkout experiences with custom elements, messaging, and trust badges to improve conversion rates and optimize your checkout flow.

Plan Requirement: Checkout UI testing is available on Shopify Plus plans only.

What is Checkout UI Tests?

Checkout UI tests let you A/B test different checkout experiences by adding custom blocks to your checkout page.

Key Benefits:

  • Reduce checkout abandonment with trust-building elements and clear messaging

  • Increase conversion rates by testing different checkout experiences

  • Build customer confidence with security badges, and guarantee messages

  • Guide customers with helpful information and support options

What you can test and test cases

Custom Messaging and Headers

Test different headlines and descriptions to guide customers:

  • Welcome messages and checkout instructions

  • Urgency messaging ("Limited time offer!")

  • Reassurance content ("Secure checkout guaranteed")

  • Promotional announcements

Trust Badge

Build customer confidence with trust signals:

  • Money-back guarantees

  • Return policy reminders

  • Customer service contact information

  • Shipping and delivery promises

Image

You can upload your image to the block and assign a redirection link to it.

Payment Method Icons

Showcase accepted payment options:

  • Credit card logos (Visa, Mastercard, Amex)

  • Digital payment icons (PayPal, Apple Pay, Google Pay)

  • Buy now, pay later options (Klarna, Afterpay)

  • Add your custom payment icon

Interactive Elements and Buttons

Add helpful actions and contact options:

  • "Need help?" support buttons

  • Phone and email contact buttons

  • FAQ links and help resources

Visual Content and Banners

There are four styles available depending on what you're communicating: success, info, warning, or critical.

Benefit Highlights

Remind customers of key benefits:

  • Free shipping thresholds

  • Return policy highlights

  • Product warranties and guarantees

  • Exclusive member benefits

Common Questions

What audience targeting options are available for checkout UI tests?

  • Device Type Filtering

  • Country Targeting

  • New vs. Returning Visitor Targeting (doc)

Will checkout UI tests slow down my checkout?

No. Our checkout extensions are optimized for performance and load seamlessly with Shopify's native checkout. The elements are lightweight and won't impact checkout speed.

Can I preview the whole checkout page's changes before going live?

No, you can only preview the block in the create test page.

However, you can use our preview links to access test groups and view them after the test is live.

How many checkout blocks can I have in one test group?

You can only have one block in a test group.

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