Quick solutions for duplicate variants, styling issues, and pricing display problems in ABConvert price tests.
Why Price Test Issues Happen
ABConvert customizes your price test scripts during our theme check to work with your specific theme and apps.
When you update your theme or install new apps (like upsells, bundles, page builders), our script may fail to locate price elements properly.
Technical Background
Technical Background
During our theme check process, our experts identify specific CSS selectors and DOM elements for:
Product page price display elements and variant selection components
Homepage, collection, search, cart page product cards displays
When you make changes to your store, these integration points can break because:
Data Structure Changes: New themes reorganize how product data flows through the page
Selector Conflicts: Apps may introduce new elements that interfere with our targeting
JavaScript Timing: New scripts can load in different orders, causing integration timing issues
Custom Elements: Third-party apps often create custom product display components our integration doesn't recognize
Common Issues
Duplicate variants show up
Variant styling looks different
Prices are not updated
on collection pages
on home page
on the product page
after add to cart
How to resolve it
Contact our support team as soon as you notice any issues:
Support widget in your ABConvert dashboard
Email: [email protected]
Submit a "Price Test Issue Report" ticket with:
Description of what's not working (test link, page links, steps to reproduce)
Screenshots showing the issue
Any recent theme or app changes you've made related to this issue