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Analytics metrics explained - checkout test

Kelly at ABConvert avatar
Written by Kelly at ABConvert
Updated this week

This guide explains the metrics you can find in the analytics dashboard when running a checkout test. It will help you understand how views, conversions, and profits are defined so you can confidently evaluate test results.

Metrics explained

Total visitors (checkout started)

Metric

Definition

Formula

Total visitors

  • The number of sessions that reached checkout page

Conversion rates

Metric

Definition

Formula

Contact info submitted

  • Percentage of sessions that submitted contact information in checkout page

# of contact submitted events / # of sessions

Payment info submitted

  • Percentage of sessions that submitted payment information in checkout page

# of payment submitted events / # of sessions

Checkout completed (order)

  • Percentage of sessions that completed the checkout process and placed an order

# of checkout completed events / # of sessions

Average metrics

Metric

Definition

Formula

Average order value

  • The average value of all orders

Total revenue / # of orders

Profit per checkout

  • Average profit per checkout calculated based on shipping cost and profit margin

(Total revenue * profit margin - shipping cost * # of orders) / # of visitors

Breakdown table

Metric

Definition

Formula

Checkout started

  • Number of sessions that reached checkout page

Contact info submitted

  • Number of sessions that submitted contact information in checkout page

Address submitted

  • Number of sessions that submitted mailing address in checkout page

Shipping info submitted

  • Number of sessions that selected shipping rate in checkout page

Payment info submitted

  • Number of sessions that submitted payment information in checkout page

Checkout completed

  • Number of sessions that completed the checkout process and placed an order

Total revenue

  • The total price of orders

  • The total price is the sum of all line item prices, discounts, shipping, taxes, and tips in the shop currency.

Sum of all line item prices, discounts, shipping, taxes, and tips

Average order value

  • Average value of all orders in each group

Total revenue / # of orders


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