This guide explains the metrics you can find in the analytics dashboard when running a shipping test. It will help you understand how views, conversions, and profits are defined so you can confidently evaluate test results.
Metrics explained
Total views
Metric | Definition | Formula |
Total views |
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Total checkouts |
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Conversion rates - views
Metric | Definition | Formula |
Add to cart |
| # of add to cart events / # of views |
Checkout |
| # of checkout events / # of views |
Order |
| # of order events / # of views |
Conversion rates - checkouts
Metric | Definition | Formula |
Rate seen |
| # of rate seen events / # of views |
Order |
| # of orders / # of rate seen events |
Average metrics - views
Metric | Definition | Formula |
Average order value |
| (Total revenue + total shipping revenue) / # of order |
Average order shipping |
| Total shipping revenue / # of order |
Profit per view |
| (Total revenue * profit margin - shipping cost * # of orders) / # of views |
Average metrics - checkouts
Metric | Definition | Formula |
Average order value |
| (Total revenue + total shipping revenue) / # of order |
Average order shipping |
| Total shipping revenue / # of order |
Profit per checkout |
| (Total revenue * profit margin - shipping cost * # of orders) / # of checkouts |
Breakdown table
Metric | Definition | Formula |
Views |
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Add to carts |
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Checkouts |
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Rate seen |
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Orders |
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Conversion rate (View > Order) |
| # of order events / # of sessions |
Conversion rate (Checkout > Order) |
| # of order events / # of checkout |
Drop-off rate |
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Revenue |
| List price after discounts without shipping and taxes |
Shipping revenue |
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Revenue per visitor (view) |
| Total revenue / # of views |
Revenue per checkout |
| Total revenue / # of checkouts |
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