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Analytics metrics explained - url redirect test

Kelly at ABConvert avatar
Written by Kelly at ABConvert
Updated today

This guide explains the metrics you can find in the analytics dashboard when running a url redirect test. It will help you understand how views, conversions, and profits are defined so you can confidently evaluate test results.

Metrics explained

Total visitors

Metric

Definition

Formula

Total visitors

  • The number of unique visitors that go through redirect

  • ⚠️ Each visitor is counted only once per purchasing journey (which means it resets after the visitor places an order)

Average staying time

  • The average staying time after a visitor is redirected

  • Calculated once per visitor

  • The number is adjusted with scrolling time

Conversion rates

Metric

Definition

Formula

Add to cart

  • Percentage of visitors that resulted in adding test products to cart

  • The event will be recorded if the visitor has triggered a redirect

  • The add to cart event is visitor based and it will record at most once per user journey

# of add to cart events / # of visitors

Checkout

  • Percentage of visitors that led to the checkout page

  • The event will be recorded if the visitor has triggered a redirect

  • The checkout event is visitor based and it will record at most once per user journey

# of checkout events / # of visitors

Order

  • Percentage of visitors that resulted to an order

  • The event will be recorded if the visitor has triggered a redirect

  • The order event is visitor based and it will record at most once per user journey

  • After an order event happens, the user seed will be reset and visitor/add to cart/checkout will be recorded again

# of order events / # of visitors

Average metrics

Metric

Definition

Formula

Average order value

  • The average value of all orders that has been through redirect

Total revenue / # of order

Profit per visitor

  • Average profit per visitor calculated based on shipping cost and profit margin

(Total revenue * profit margin - shipping cost * # of orders) / # of visitors

Breakdown table

Metric

Definition

Formula

Visitors

  • The number of unique visitors for each group

  • Recorded once per purchasing journey

Add To Carts

  • The number of add to cart events for each group

  • Recorded once per purchasing journey

Checkouts

  • The number of checkout events for each group

  • Recorded once per purchasing journey

Orders

  • The number of order events for each group

  • Recorded once per purchasing journey

Conversion rate

  • Percentage of visitors that resulted to an order

Revenue

  • The total price of orders that have been through redirect

  • The total price is the sum of all line item prices, discounts, shipping, taxes, and tips in the shop currency

Sum of all line item prices, discounts, shipping, taxes, and tips

Revenue per visitor

  • The average revenue of all visitors for each group

Click through rate (%)

  • The percentage of sessions (not visitors) that has clicked on a link (<a> tag only) in the redirect destination page (only in that page)

  • Session in our definition is 30 minutes and is set in browser cookie

Leave without action rate (%) (Bounce rate)

  • The percentage of sessions (not visitors) that has left the redirect destination page without doing any action

  • The action defined here is either click or scroll action

  • Session in our definition is 30 minutes and is set in browser cookie

  • There will only be at most one leave without action (bounce) event in a session


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