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Why is there an order discrepancy for the URL redirect/template test?
Why is there an order discrepancy for the URL redirect/template test?
Jeffrey at ABConvert avatar
Written by Jeffrey at ABConvert
Updated over 4 months ago

In the URL redirect test/template test, our app doesn't record all orders.

We only record an order when:

  1. The visitor has been through the URL redirect (satisfying the trigger condition).

  2. The visitor has been through the page with the template assigned to the test.

The missing orders might be from visitors who are not included in either of these scenarios.

If you still have concern about our tracking, please reach out to our support and we will look into it.

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