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Why Checkout tests exclude express checkout methods
Why Checkout tests exclude express checkout methods

Understanding the limitation of express checkout in A/B testing

Leo avatar
Written by Leo
Updated this week

When running checkout tests, it’s crucial to ensure accurate data collection. One key limitation is that express checkout methods—such as Shop Pay, PayPal, and Google Pay—do not go through the standard checkout process. As a result, they are excluded from checkout tests.

Why Express Checkout Methods Are Excluded

Bypass Standard Checkout Pages

Express checkout methods allow users to skip standard checkout steps, meaning any changes made in the test (e.g., layout, delivery options, shipping options) may not be applied to these transactions.

Missing Key Tracking Events

Some express checkout options appear within the standard checkout page but still follow their own separate checkout process. As a result, they do not trigger key events like Payment Info Submitted and Contact Info Submitted, which are crucial for tracking user behavior and conversion rates.

Conclusion

While express checkout methods are convenient for shoppers, they pose challenges in A/B testing due to their ability to bypass standard checkout pages and tracking events. To obtain reliable test results, focusing on users who complete the standard checkout process ensures that changes are accurately measured.

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